Refund Policy

    Quick answer

    Apex Resolution bills consulting engagements and implementation projects as written in your service agreement. We do not refund completed setup work, consulting retainers, or ongoing automation services.

    What is your cancellation & refund policy?

    All consulting engagements and implementation projects are billed as agreed in your service agreement. Apex Resolution does not offer refunds on completed setup work, consulting retainers, or ongoing automation services.

    If you believe you were charged in error or a duplicate payment was processed, contact our team immediately and we'll make it right.

    Who do I contact if I have refund questions or concerns?

    You can reach our support team in two easy ways:

    Text us at (816) 652-9975

    Or email us at admin@theapexresolution.com