You Called Them Back. They Already Booked Someone Else.
This kit gives you 10 word-for-word follow-up scripts (5 SMS, 5 email) for the five moments when HVAC, plumbing, and electrical companies lose the most jobs. Copy them in. Start following up the same day.
The Service Business Follow-Up Script Kit
$27
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Instant delivery. No subscription. Works with any CRM.
This kit provides scripts and setup instructions. It does not promise a measured business outcome.
Quick answer
The Service Business Follow-Up Script Kit is a $27 set of 10 ready-made follow-up messages for HVAC, plumbing, and electrical companies. Five SMS scripts and five email scripts, plus timing guidance and GoHighLevel setup notes.
What it is
Five missed moments. Ten ready-made scripts. No setup required beyond copying the text in.
When a call goes unanswered, most service businesses wait too long to follow up, or don't follow up at all. By the time someone gets back to the customer, the customer has already booked the next company that responded. This kit fixes that. Each script covers a specific moment in your follow-up process with the exact message to send, the timing to use, and a short note on why it works.
Who it's for
HVAC, plumbing, and electrical companies in Kansas City who know leads are coming in but aren't confident every one is getting followed up with fast enough.
If you've ever said "by the time we called them back, they'd already hired someone else," this kit addresses that directly.
It's also the right first step if you want to see what Apex OS does before committing to a full system buildout.
1. Missed call auto-response
Sends after a missed call so the customer receives a clear next step while the conversation is still timely.
2. New lead day 1 follow-up
Sends the same day the lead comes in. A defined response window gives the team a consistent next step.
3. New lead day 3 re-engagement
For leads who went quiet after the first contact. This message gets you a response: either a booking or a clear no. Both are better than silence.
4. Post-estimate check-in
Sends 2 days after your estimate goes out. Before they've started calling other companies to compare.
5. Post-job review request
Sends 24 hours after the job is complete, when the experience is still fresh. More reviews, less chasing.
What's in the kit
- 5 SMS scripts, under 160 characters each, ready to load into GoHighLevel
- 5 matching email scripts: subject line and body, plain text
- Timing guide: when to send each one and why the timing matters
- One-page GHL setup instructions: how to load each script into your account
Want these running automatically, not sitting in a PDF?
The scripts in this kit are the same templates built into every Apex OS installation. The difference is that Apex OS sends them without you thinking about it. No manual scheduling. No checking whether the follow-up happened. It either ran or it didn't, and you can see it in the log.
The Apex OS Starter can scope these five workflows into an implementation plan for your business.